PRIVACY POLICY

Security cameras
We have cameras at the reception of the box only. We use the images for limited purposes. In principle, surveillance is only done reactively. This means that the images are viewed after an incident has been reported. 

Users of the Wodify application
The personal data you provide when applying for a user account in the application will be used by Wodify for the sole purpose of providing a user account. We analyze the use of the application to improve its functionality in a global and anonymous way. Only in the event of abuse or security threats may it be necessary to track a user. When the user account of the application is deleted, the related personal data is also deleted from our system.

Web or within the box
Data of visitors to our website
Personal data of visitors to our website are also processed. This includes personal data that you yourself fill in, for example, on the contact page or when registering for the newsletter, such as your e-mail address, name, or telephone number.

Social media
CrossFit Ryborn uses social media such as Facebook and Instagram with its own profile. Through these channels, you can follow CrossFit Ryborn and respond to our communications and news feeds. The privacy policy of the respective platform applies.

What are the legal basis for the processing?

We can only process your personal data if there is a legal basis. The processing will be lawful:

•    When you have given your permission for this. This permission can always be withdrawn;
•    Where the processing is necessary for the performance of the contract you have entered into with CrossFit Ryborn;
•    Where the processing is necessary to comply with a legal obligation of CrossFit Ryborn;
•    Where the processing is necessary for the purposes of the legitimate interests pursued by CrossFit Ryborn.

For what purposes do we process your data ?
Providing of services
CrossFit Ryborn processes your data to be able to offer you its services. To create a Member contract that gives you access to the Box, to process and answer questions, to issue, send and collect invoices, and to communicate in the correct language. In addition, we process data to provide you with a service tailored to your needs. Think for example of the data you fill in when requesting a quote for private coaching.

Inform
mainly by e-mail (or in some cases by letter or telephone). You will receive information about your subscription which you cannot unsubscribe from. You also receive information about CrossFit Ryborn services, such as confirmation of CrossFit Class schedules. You may unsubscribe from these messages at any time.

Marketing and sales activities
When you register, we ask if you also want to receive newsletters with sports-related blog posts and information about other CrossFit Ryborn services. If you indicate that you do not wish to receive this information, you will not receive it. You can always unsubscribe from this information. We do not sell our members’ personal data to third parties so that they can use this data for their direct marketing activities.

Contacts with the member
If you contact us or we contact you by phone, email, social networks, or any other means, your information will be recorded. This way we can help you faster and in a better way. 

Legal obligations
CrossFit Ryborn may be required by law or regulation to process your personal data and/or provide it to third parties. For example, when requested by a competent authority such as the police in connection with a criminal investigation.

How do we manage the safety of your data ?
CrossFit Ryborn ensures that it takes appropriate technical and organizational security measures to protect your personal data against, among other things, loss, destruction or damage, unauthorized access or any other form of unlawful processing of your personal data. 

How long do we keep your data ?
We store your data to the extent necessary for the purposes for which we process it and for no longer than is permitted by law. The final retention period differs per type of personal data.

Do we use the services of third-parties for the processing of the data ?
CrossFit Ryborn uses the services of third parties. This only happens after a security and privacy check and after the company has signed an agreement regarding the use and protection of personal data. 

How can you influence the processing of your personal data ?
A number of data subject rights are defined in the GDPR. Everyone has the right to access their personal data, to have it erased, to request a restriction of processing, to have it transferred and to object to the processing of their personal data. Here is a brief explanation of the different rights.

Access to data
You have the right to consult your personal data and to receive a copy.

Rectification of data
You have the right to have your personal data corrected if it is incorrect, and to have it completed if it is incomplete. 

Deletion of data
You can request that your personal information be deleted and this will be respected in the following cases: because the data is no longer necessary for the purposes for which it was collected or processed, because you have withdrawn your consent, because you have successfully objected to the processing, because the personal data has been processed unlawfully or to comply with a legal obligation.

Limitation of processing 
You have the right to request and obtain the restriction of processing in a number of specific cases: during the period of challenging the accuracy of the personal data and their verification, if the processing has been found to be unlawful, but you do not want the data to be deleted and if you have objected to the processing and are still waiting for the response to the objection.

In other words, you request the temporary blocking of this data in order to limit its processing in the future.

Data portability
You have the right to have your data transferred. This right only applies if the data processing is based on consent or contract and if the processing is carried out by means of automated procedures.

Objection to processing
You always have the right to object on grounds related to your specific situation.

When your personal data is processed for direct marketing purposes, you can always object to this processing as well as to profiling related to direct marketing.

Submitting a complaint
You have the right to submit a complaint about the way we process your data. When you submit a complaint, we prefer to resolve it ourselves. In addition, you always have the right to contact the competent authority that oversees the protection of personal data with your complaint.

If you wish to exercise any of your rights, please proceed as follows:
You can send your request by email to coach@crossfitryborn.com or you can send a request by mail to:
CrossFit Ryborn
to the attention of Customer Service
398 Avenue de Longwy, 6700 Arlon